Terms and Conditions for Ducocia.com

1. Agreement to Terms

By accessing and using Ducocia.com ("the Website"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms govern your access to and use of Ducocia.com's microgreens growing and delivery services for restaurants and individuals.

2. Service Description

Ducocia.com specializes in growing and selling microgreens, providing fresh and nutritious plants to restaurants and private individuals. Our services include cultivation, packaging, and delivery of microgreens products.

3. User Obligations

Users of our services agree to:

  • Provide accurate and complete information when placing orders
  • Make timely payments for products and services
  • Maintain appropriate storage conditions for delivered products
  • Not resell our products without written authorization
  • Use the products in accordance with food safety guidelines

4. Intellectual Property Rights

All content on Ducocia.com, including but not limited to text, graphics, logos, images, and software, is the property of Ducocia.com and is protected by intellectual property laws. Users may not reproduce, distribute, or create derivative works without our express written consent.

5. Liability Limitations

Ducocia.com provides its products and services "as is" and makes no warranties, expressed or implied, regarding the freshness, quality, or fitness for a particular purpose beyond the point of delivery. Our liability is limited to the purchase price of the products ordered.

6. Order and Delivery Terms

We reserve the right to:

  • Modify or cancel orders in case of product unavailability
  • Adjust delivery schedules based on operational capabilities
  • Require minimum order quantities for specific customer categories
  • Modify pricing with appropriate notice

7. Product Quality and Claims

Customers must inspect products upon delivery and report any quality issues within 24 hours. Claims made after this period may not be considered. We maintain the right to inspect claimed products and make final determinations regarding quality issues.

8. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through:

  • Initial good-faith negotiation between parties
  • Mediation if necessary
  • Binding arbitration as a last resort

9. Modifications to Terms

Ducocia.com reserves the right to modify these terms at any time. Users will be notified of significant changes, and continued use of our services constitutes acceptance of modified terms.

10. Termination

We reserve the right to terminate or suspend service to any customer who violates these terms, engages in fraudulent activity, or fails to meet payment obligations. Termination may occur without prior notice in severe cases.