Privacy Policy

1. Introduction

Welcome to Ducocia.com ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our microgreens supply services. By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect the following types of information:

• Personal identification information (name, email address, phone number, delivery address)
• Business information for restaurant clients
• Order history and preferences
• Website usage data and cookies
• Payment information (processed through secure third-party payment processors)

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling your orders
• Communicating about your orders and our services
• Improving our products and services
• Sending promotional materials (with your consent)
• Ensuring website security and preventing fraud
• Complying with legal obligations

4. Data Protection and Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection
• Secure data backup systems

5. Your Rights Under GDPR

As per the General Data Protection Regulation (GDPR), you have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how you interact with our website and allow us to improve our services. You can manage your cookie preferences through your browser settings.

7. Third-Party Services

We may use third-party service providers to facilitate our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When we no longer need your data, we will securely delete or anonymize it.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.